Returning goods

Return policy:

  • If you want to return the product, read at the beginning: Terms of use Clause 5 on the right of withdrawal and fill out the withdrawal form, which should be sent to our e-mail address siadkracing@gmail.com.
  • After receiving the confirmation, you or any other person with whom you agree must send the product via Omniva parcels to Daugavgrīvas iela TOP parcel, indicating the recipient's number +371 25143170 and a description of the problem. The returned product must be in the same condition as it was received - in the original packaging (or box), with no signs of use. 

  • The buyer bears the cost of returning the product, except when the reason for the return is that the product does not correspond to the order (for example, the wrong or damaged product).

  • The buyer is obliged to return the goods to the seller without delay, but no later than within 14 days after sending the refusal form to the online store. After receiving the returned goods, the online store shall immediately, but not later than within 14 days, refund all payments received from the buyer based on the Distance Agreement.

  • We will examine the problem and agree on the best solution for the situation. The product is not changed or repaired if the damage occurred by not following the instructions for use and regulations.